Logitech 994-000194 Select Service Plan

Overview :

The Logitech Select 994-000194 is a comprehensive, enterprise-grade service plan designed for medium to large video conferencing rooms. It is engineered for IT departments that require maximum system uptime and operational continuity for their collaboration infrastructure. This plan provides a proactive approach to room management, moving beyond basic hardware warranty to include dedicated support, analytics, and rapid replacement services.

This service covers all Logitech devices within a designated Select-enabled room. It provides 24/7 technical support, significantly reducing the downtime associated with hardware failures or configuration issues. By integrating with platforms like ServiceNow and utilizing Logitech Sync, the service delivers deep operational insights and automated alerts, allowing IT teams to resolve potential issues before they disrupt business meetings.

The plan is designed for medium and large room deployments utilizing Logitech conferencing hardware. It features accelerated return material authorization (RMA) and on-site spares for organizations meeting specific room count thresholds. It is ideal for global enterprises that rely on consistent, reliable performance for Microsoft Teams Rooms, Zoom Rooms, and other video collaboration ecosystems.

Key Features :

• Provides 24/7 enterprise-grade technical support access.

• Ensures next-business-day accelerated hardware replacement.

• Includes dedicated service management for 50+ room deployments.

• Delivers actionable room analytics via Logitech Sync integration.

• Facilitates automated ServiceNow workflow for rapid issue resolution.