Xerox EC230EA – 1-Year Advanced Exchange Service, C230

Overview:

The Xerox EC230EA is a 1-year Advanced Exchange Service agreement designed for the Xerox C230 Color Printer . This service is a post-warranty extension, providing a replacement unit if a Xerox technician confirms your printer is not operating properly . It is orderable only if the device is currently under the original 1-year Standard Device Warranty or is already covered by an existing extended service agreement .

This agreement is intended for IT procurement and facilities teams managing the lifecycle of small office printers. It ensures minimal downtime by shipping a replacement unit directly to you, typically within 3-5 business days . The plan can be renewed annually, with total coverage not exceeding 5 years from the original purchase date . This service is not a standalone product; it is an add-on for existing support contracts for the C230 and its variants .

Key Features:

• 1-year extension of Advanced Exchange service coverage

• Replacement unit shipped directly to your site

• Includes phone support and web knowledge base access

• Extends total device coverage up to 5 years

• Available only for devices under an active warranty or service agreement