Xerox EC230E3 – 2-Year Extended Advanced Exchange Service, C230

Overview:

The Xerox EC230E3 is a 2-year Extended Advanced Exchange Service agreement designed exclusively for the Xerox C230 Color Printer . This service agreement extends the total coverage to 3 years when combined with the standard 1-year manufacturer warranty . It is a post-warranty protection plan that must be purchased within the first 90 days of product ownership to ensure eligibility .

This service is intended for IT procurement and print management teams looking to protect their investment in the C230 printer. In the event of a confirmed hardware malfunction, Xerox ships a replacement unit directly to your site—typically within 3-5 business days—minimizing downtime and avoiding the need for depot repairs . This agreement provides complete coverage with no surprise fees for covered malfunctions and includes access to 24/7 online technical resources and multilingual phone support .

The EC230E3 is not an on-site service plan (that is covered under a separate SKU, EC230S3) ; it is an exchange/depot service where a replacement unit is shipped to your location. It is available for purchase within the first 90 days of ownership and may be renewable for up to 5 years of total coverage . This agreement is not a standalone product and requires the device to be under its original warranty at the time of purchase .

Key Features:

• 2-year extension of Advanced Exchange service coverage

• Total coverage extended to 3 years including the original 1-year warranty

• Replacement unit shipped directly to your site

• Includes 24/7 online assistance and multilingual phone support

• Available for purchase within the first 90 days of product ownership