Core Advantages of Cisco SMARTnet – Part 1

Cisco SMARTnet is a novel method of treating technical support with a big targeted emphasis on proactivity.  While it provides typical hardware and software support whenever required, it also equips your IT staff with numerous new tools which can avert unnecessary network issues before they happen.

Cisco SMARTnet isn’t just an ornamental product warranty.  It assists you in managing your Cisco network in a completely new way by removing most or nearly all of the drains off your local IT teams and associated staff.

Cisco Smart Call Home

Cisco Smart Call Home is a groundbreaking new solution which fashions a corporate network which is able to virtually run by itself on auto pilot.  Your Cisco hardware equipment is constantly self-monitoring for any irregular behaviors, forwarding highly-encrypted statistics and updates to Cisco’s data centers.  The system proactively looks for corrections which can speed up the performance, or prevent intrusion and malicious activities.

In case something untoward does occur on your corporate network or with your deployed hardware, then as per the on standards you’ve provided, Smart Call Home will notify members of your IT teams and associated staff as to what it has identified.  If the state of affairs is grave enough, it can even alert Cisco’s Technical Assistance Center (Cisco TAC) directly for instant attention.

Cisco Smart Call Home can radically minimize your corporate network downtimes, as well as reducing the man hours required to remediate any corporate network downtime which does occur.

Continuous Operating System (OS) Updates

Cisco is constantly updating their software sets to provide their valued clientele with improved services and more robust security and protection of their corporate networks.  Keeping up with all the latest software patches can be a huge inconvenience for most IT departments and members of staff who are doing it by hand.  Nevertheless, via Cisco SMARTnet, you get every Operating System (OS) update installed as soon as it is ready.

Please click here to speak with our Cisco SMARTnet Specialists today.

Core Advantages of Cisco SMARTnet – Part 2

Swift Faulty Parts Replacement

Cisco recognizes that you cannot meet the expense of any further corporate network downtimes than is avoidable, and that swift parts procurement is a necessary requirement in the event of hardware failure or issues.  Contingent on the level of Cisco SMARTnet support service you choose, you could get your replacement parts on the next day, or inside as little as two hours.  

In some instances, you can also place an order for replacements in advance, to make sure that they are on-hand the minute you require them.

They are delivered by a specialized Cisco representative and deployed instantaneously (supplementary option), then corroborated to make sure no additional damage has taken place.  Cisco SMARTnet can shave off hours or even days for defective parts replacement time frames and ETAs.

Cisco Live Online Customer Support

Cisco provides a variety of methods to reach out to them online, only available to Cisco SMARTnet subscribers.  They host frequent online web seminars and Question & Answer (Q&A) sessions with their own engineers, to assist your IT staff extract the most from their corporate networks. These take account of comprehensive video-based how-to’s that can walk your staff through complicated configurations, installations, deployments and trouble shooting.

In fact, in a worst-case situation, Cisco support can even be contacted via your Twitter account, or via numerous other social media websites and platforms.

Cisco SMARTnet Safeguards You At All Times

Cisco SMARTnet services go way beyond just regular cosmetic warranty support.  They look to head off issues whenever and wherever possible, and to constantly provide your IT support teams and staff members with new tools and information. As per Cisco’s own internal surveys and case studies, those enterprises which had implemented Cisco SMARTnet saw a three-year Return On Investment (ROI) jump of 192%, all thanks to the continuous and constant cost-savings provided by Cisco SMARTnet.

Whether you’re ready to migrate your corporate network to Cisco, or you have purchased Cisco equipment in the past, we can assist you in building a state of the art, top-tier Cisco corporate network replete with all the Cisco SMARTnet services your organization needs.

Please click here to speak with our Cisco SMARTnet Specialists today.