Cisco SMARTnet is an Automatic Solution for Network Visibility – Part 2

Automation Enlarges a Small Team’s Performance

Having in excess of 1,000 devices accessing their corporate network, they were challenged by an absence of visibility into device susceptibility and support, a long and tedious contract renewal procedure and lean IT team resources to administer their corporate network inventory. In addition to administering their own network, the IT team was also accountable for network services for many of the organization’s independent franchises. The extent and complication of their corporate network operations needed a system to augment their limited IT personnel – and a system that allowed them automated access to true installed base device lifecycle management facilities, particularly corporate network hardware relating to security. In short, they required a comprehensive corporate network inventory management and support system which would allow their IT staff to run small – but, most critically, act big.  Automating their network operations made this possible. The below mentioned four guidelines outlined their path forward.

1. Single Source Access
A platform that unites assets information into one simple-to-access, secure user interface and set of classes for comprehensive identification of network devices, components and their details.

2. Dynamic Acumen
Having algorithms which find and identify the “truth” of each device’s location and current status, enterprises get quick and precise feedback of where their inventory is currently residing.

3. Information Delivery Automation
Information, like system upgrades, service and support contracts needing renewal and the level of service coverage are shown for viewing, changing, and downloading.

4. Alerts and Escalations Connected Support
Warnings and alerts for particular devices are instantly communicated, which makes it simpler for the IT staff to assess susceptibilities, take remedial action and escalate straightaway when required.

Since implementing automation empowered by Cisco Smart Net Total Care to administer their corporate network assets, the organization in this example have minimized network risks, obtained immediate visibility into the accurate details of their inventory, and empowered their IT staff to enhance their service delivery. Hence we see can safely conclude that Smart Net Total Care is a lifeguard when it comes to administering the development of corporate network hardware.

 To speak to our Cisco SMARTnet Specialists, please click here.

Cisco SMARTnet is an Automatic Solution for Network Visibility – Part 1

Disaster preparation can assist you in these kind of situations. But practice drills usually don’t compare to the real thing. To dodge always needing to react to network issues, many companies are harnessing automation to get an increased visibility into their corporate network infrastructure to preemptively administer and rout threats before they occur.

Information is Power

Troubleshooting what troubles your corporate network necessitates you to take stock of your installed base of hardware and find where the issue(s) might reside. Sifting through all your cards and chassis is a difficult proposition, particularly when your only resource can be an Excel spreadsheet of hardware inventory information which was created many months back and is likely to be both out of date and half-finished. How can you be sure of the correct location of the hardware?  And when you do identify the problematic device, do you have access to a history of issues with that particular device, important device specifications and awareness of its Cisco SMARTnet service coverage status?

It is a common practice these days that a lot of people are putting manual procedures behind them and automating their infrastructure operations and functionality. It is a part of an accelerating tendency toward automation of all business procedures. Digitizing the corporate network hardware lifecycle management can allow you the self-assurance to make the correct decisions about maintaining business stability at the correct time and in the right manner. Why take a risk of putting your corporate network at risk when there are pre-emptive solutions to assist you sidestep it?

Corporate network conditions are increasingly dynamic. Incorrect data or the absence of accurate analytics can cause severe business penalties. Therefore, it is vital to be able to easily find comprehensive hardware data whenever and wherever you want on your corporate network.  But valuable information is worth more when it is associated with analytical tools that can sort issues and opportunities in real-time – either at the edge of the corporate network or at its core — so that you can take pre-emptive actions if required.  A truly dynamic corporate network requires both dynamic identification and dynamic analytics.

 To speak to our Cisco SMARTnet Specialists, please click here.