Given below are the prefixes of the SMARTnet and support part #s along with a brief description of what each support level includes.
|
Prefix |
Support Level |
|
SNT |
SMARTnet Support 8x5xNBD |
|
SNTE |
SMARTnet Support 8x5x4 |
|
SNTP |
SMARTnet Support 24x7x4 |
|
S2P |
SMARTnet Support 24x7x2 |
|
CS |
Onsite SMARTnet Support 8x5xNBD |
|
C4S |
Onsite SMARTnet Support 8x5x4 |
|
C4P |
Onsite SMARTnet Support 24x7x4 |
|
C2P |
Onsite SMARTnet Support 24x7x2 |
|
SAU |
Software app support + upgrade |
|
SAS |
Software app support |
|
SUSW |
IPS Signatures and Software |
|
SU1 |
IPS Service 8x5xNBD |
|
SU2 |
IPS Service 8x5x4 |
|
SU3 |
IPS Service 24x7x4 |
|
SU4 |
IPS Service 24x7x2 |
|
SUO1 |
IPS Onsite 8x5xNBD |
|
SUO2 |
IPS Onsite 8x5x4 |
For more information about SMARTnet options and ordering, please reach out to our Cisco SMARTnet specialists here.