Logitech 994-000275 Select 5 Year Enterprise Plan 500 Rooms Video Conferencing Service Contract

Part No:994-000275 Write a Review

Condition:New

Brand:Logitech

Product Type:Video Conferencing Service Contract

Logitech 994-000275 Video Conferencing Service Contract

Overview :

The Logitech 994-000275 is an enterprise-tier service agreement engineered for large-scale video conferencing deployments. Infrastructure engineers and IT procurement groups secure this service infrastructure to protect up to 500 meeting rooms utilizing Logitech Small, Medium, and Large room configurations. It solves the operational challenge of hardware downtime across extensive real estate portfolios by bypassing standard warranty timelines and establishing direct corporate support pathways.

The service contract features a dedicated 8×5 Next Business Day (NBD) advanced parts replacement framework to keep endpoints functional. It provides administrators with 24/7 enterprise-grade telephone technical assistance and prioritizes support tickets directly to designated tier-two specialists. This model also unlocks premium management metrics inside the Logitech Sync software suite, granting visibility into hardware telemetry and space utilization across all registered spaces.

This asset is deployed globally across high-density corporate campuses, distributed branch networks, and enterprise headquarters requiring high availability for unified communications platforms. Because hardware failures can disrupt executive operations, this architecture acts as an operational buffer. It covers core room elements, including cameras, compute modules, and touch controllers, under a single, unified enterprise licensing umbrella.

The 994-000275 is strictly structured for fleets scaling up to 500 conference rooms equipped with validated Logitech Rally, Rally Bar, MeetUp, or Tap hardware combinations. Do not attempt to provision this plan for third-party unmanaged endpoints, legacy configurations without active network connections, or regional sites lacking Next Business Day shipping infrastructure, as the logistical replacement guarantees rely on local service depot networks.

Key Features :

  • Advanced parts replacement delivers critical hardware on the Next Business Day.

  • Continuous phone support ensures direct access to tier-two technical engineers.

  • Centralized fleet licensing covers up to 500 deployment rooms simultaneously.

  • Premium Sync integration provides deep endpoint health and space insights.

  • Fixed 5-year duration locks in multi-year maintenance costs for procurement.

BrandLogitech
SKU994-000275
ConditionNew
Part Number994-000275
Product TypeVideo Conferencing Service Contract
Plan TypeLogitech Select Enterprise Plan
Coverage ScopeUp to 500 Dedicated Rooms
Service Duration5 Years
Response WindowNext Business Day (NBD) Parts Replacement
Support Access8x5 Helpdesk / 24/7 Priority Phone Support
Core DeliverableAdvanced Hardware Exchange & Helpdesk Support
Hardware SupportedSmall, Medium, and Large Logitech Room Solutions
Management SoftwareLogitech Sync (Premium Tier Features Enabled)

Warranty

Products include the manufacturer warranty where applicable. Warranty coverage, term, and service options may vary by manufacturer and product condition.

Returns

We guarantee free replacements on all new/refurbished equipment in case of any defects.

  • Returns must be requested within 30 days of the original invoice date.
  • Merchandise must be unused and in original packaging; bulk-packed and refurbished items must have unbroken sealing tape.
  • A 25% restocking fee applies to non-defective merchandise returned by mistake.
  • Discontinued, close-out, and custom printed items are non-returnable unless defective.
  • Customer is responsible for return freight costs.

View full return policy

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