APC
WMS1MBASIC
1-Month StruxureWare Data Center Expert Basic Software Support
The APC WMS1MBASIC is a 1-month Basic Software Support contract for StruxureWare Data Center Expert (formerly InfraStruxure Central). Perfect for IT teams launching a new DCIM deployment, troubleshooting unexpected issues, or bridging support gaps, this service ensures uninterrupted access to APC’s expert support and software updates.
Features
StruxureWare Data Center Expert offers centralized, real-time monitoring of power, cooling, environmental, and security systems via SNMP and other protocols. With WMS1MBASIC, you get full access to 24×7 technical support—phone and email—and all software updates released during your service month.
Advanced Options
This support is crucial during initial rollouts, firmware upgrades, cross-vendor integration, and critical incident resolutions.
Product Key Features
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1-month Basic Software Support for StruxureWare Data Center Expert
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24×7 expert technical assistance via phone/email
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All official software updates released during contract
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Ideal for new deployments, upgrades, or coverage gaps
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Activation via APC license portal
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RoHS and Green Premium certified
Reliability & Performance
APC’s Basic Support contract gives you direct access to experienced engineers who guide you through configuration, troubleshooting, and vendor interoperability. Combined with timely software patches, it strengthens system stability and compliance. Whether you’re onboarding new hardware, integrating third-party sensors, or diagnosing software issues, WMS1MBASIC ensures expert help is just a call away—maximizing uptime and reducing mean time to resolution.
Key Features (Bullet List)
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StruxureWare Data Center Expert Basic support
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24×7 technical assistance
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Software updates included
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APC-certified engineer access
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License key delivered electronically
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Renewable for continuous support
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