APC
WNSWADCE4V1Y
StruxureWare Data Center Expert ? 4?Visit Preventive Maintenance Service (1 Year)
The APC?WNSWADCE4V1Y Preventive Maintenance Plan delivers four scheduled professional visits within a 12-month period to optimize and maintain your StruxureWare Data Center Expert (DCE) system. Designed for data center managers, IT operations teams, and facilities staff, this service ensures peak performance, reliability, and thermal stability by proactively identifying and resolving issues before they impact operations. With hands-on system inspections, firmware reviews, configuration tuning, and documentation updates, this plan promotes system longevity and operational excellence across your DCE deployment.
Features
The?WNSWADCE4V1Y service includes a comprehensive program of four on-site visits spread throughout the year. During each visit, certified Schneider?Electric technicians perform in-depth diagnostics of hardware and software components?displaying dashboards, verifying alert configurations, reviewing firmware, and optimizing system parameters for enhanced performance. They also inspect sensors, cabling, log files, and environmental data to assess thermal zones and power distribution. Any minor issues are resolved on the spot; major recommendations are documented with action plans, helping prevent unexpected downtime and promoting proactive maintenance practices.
Advanced Options
These visits are scheduled to align with your operational calendar, offering flexibility to meet your facility?s needs. Technicians collaborate closely with your team during visits, ensuring knowledge transfer and empowerment for in-house staff. All work is summarized in detailed service reports, including system usage analysis, risk evaluations, and recommendations for future upgrades or training sessions?enabling continuous improvement of your data center infrastructure.
Product Key Features
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Four preventive maintenance visits per year
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On-site diagnostics of software and hardware components
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Firmware review, alert tuning, and configuration adjustments
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Environmental and thermal survey, including sensor checks
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Detailed reporting with actionable recommendations
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Delivered by certified Schneider?Electric technicians
Reliability & Performance
APC?s proactive maintenance service is built to enhance system resilience and lifecycle optimization. Regular review and calibration of thresholds, firmware, and environmental sensors reduce false alarms, drive better uptime, and streamline response workflows. Preventive tuning improves data accuracy and boosts capacity planning capabilities. This consistent approach helps postpone unplanned outages, lowers emergency maintenance costs, and improves the overall ROI of your monitoring platform. Technicians also verify network connectivity, database health, and integrations with existing IT management systems (such as SNMP or BMS). By continuously validating system performance across hardware and software, APC helps you maintain full compliance with operational SLAs. The service is backed by APC?s support and accountability standards, ensuring work is conducted according to global best practices while protecting your data center investment.
Key Features (Bullet List)
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Four on-site service visits per year
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Certified technician-led diagnostics and tuning
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Firmware, alert, and configuration reviews
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Environmental sensor and thermal performance checks
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Detailed service reports with recommendations
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Supports proactive operations and uptime quality
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