Opengear OGEW6-ACM70-ADV ? 1-Year Warranty Extension

Overview:

The Opengear OGEW6-ACM70-ADV is a one-year warranty and support extension for the Opengear ACM7000 series Resilience Gateway . This service agreement specifically covers the sixth year of the product’s lifecycle, extending coverage beyond the standard five-year hardware protection included with new Opengear appliances .

Network engineers and infrastructure managers use this extension to maintain continuous advanced support coverage for their ACM7000 deployments at remote branch offices, bank branches, ATMs, and regional locations where out-of-band (OOB) management is critical for business continuity . This service ensures access to technical support resources, software updates, and hardware replacement options for the extended coverage period .

This extension is specifically designed for ACM7000 series models, including ACM7000 and ACM7004-5-L-VS3 . It is a warranty extension and not a standalone product; it cannot be used with other Opengear console server series such as the OM2200, CM7100, or IM7200 .

Key Features:

• One-year extension of the 5-year standard warranty

• Advanced hardware replacement (ship-before-return) coverage

• Access to SLA-backed technical support

• 24×7 global support (Premium tier equivalent)

• Priority escalation to senior engineering resources