XEROX EB210Q2 – Extended Service Agreement

Overview :

This SKU is a 1‑year Quick Exchange service agreement for the Xerox® B210 printer . It is designed for IT administrators and procurement managers who need to minimize downtime through a rapid hardware replacement program, solving the problem of extended printer outages that impact office productivity.

This service adds one additional year of Quick Exchange coverage beyond the standard one-year warranty, providing a total of two years of protection when purchased within the first 90 days of product ownership . If telephone support is unsuccessful in resolving an issue, Xerox will ship an exchange product to the customer by express delivery at no additional charge . This service is applicable to Xerox B210/DNI and B210V/DNI models . Do not select this SKU if the device is outside the 90-day purchase window from the original hardware purchase date .

Key Features :

• 1-year extension of Quick Exchange service coverage

• Total 2 years coverage (1-year warranty + 1-year plan)

• Must be purchased within 90 days of hardware purchase

• Express delivery of replacement unit if needed

• Telephone support prior to exchange decision