XEROX EB625S4 – Extended Service Agreement

Overview :

This SKU is a 3-year On‑Site service agreement for the Xerox® VersaLink® B625 Multifunction Printer . It is designed for IT administrators and procurement managers who require comprehensive, long‑term hardware support for high‑volume printing, solving the problem of unplanned downtime and unpredictable repair costs for mission‑critical devices .

This plan provides three additional years of On‑Site service, covering the 2nd, 3rd, and 4th years of ownership, for a total of 4 years of protection when combined with the standard 1‑year warranty . It must be purchased within the first 90 days of product ownership . The service includes parts, labor, and on‑site technician dispatch, often arriving by the next business day to address hardware issues . It also includes 24/7 online assistance and multilingual phone support .

This service agreement is applicable to the Xerox VersaLink B625/DN and B625/YDN models . It is ideal for organizations that require predictable long‑term support costs and cannot afford extended printer downtime. Do not select this SKU if the device is outside the 90‑day purchase window, if the device is not under active warranty, or if a shorter protection term is sufficient.

Key Features :

• 3‑year On‑Site service extension (2nd – 4th year coverage)

• Total 4 years coverage (1‑year warranty + 3‑year plan) 

• Includes parts, labor, and on‑site technician dispatch 

• Must be purchased within 90 days of hardware purchase 

• 24/7 online portal and multilingual phone support