One of our clients didn’t have the visibility into all of their network devices. Therefore, they found it difficult to identify hardware in their network which had or was about to become End of Life. It was also an uphill task to keep track of their SMARTnet contract renewal dates. Hence they were forced to manually go through hundreds of known security issues to find out the one which was relevant to their hardware.
With Smart Net Total Care, users are able to quickly resolve network issues, reduce the overall operation costs, and better manage support risks. This allows them increased time to focus on business innovation while proactively supporting their network infrastructure.
Advantages of SMARTnet Total Care
The benefits of unifying SMARTnet capabilities with Smart Net Total Care are a game changer and hence cannot be ignored. This new service allows your organization to be more competitive and gives you the ability to provide more expansive and wide-ranging, differentiated services.
You can:
• optimize your lean IT organization
• Adapt your services to better assist your client’s business structure
• Identify security vulnerabilities of your CISCO hardware and find out how to minimize the risks
• Identify gaps in the coverage of your client’s network
• Make value added wraparound services for your company’s clients
The benefits of SMARTnet Total Care Service are assured as these capabilities were already included with the Partner Support Services (PSS) and partners have attested that they have been able to build highly successful service practices by leveraging these capabilities in their branding strategy.
To find out more info and for pricing/availability about Cisco SMARTnet Total Care Service please reach out to a SMARTnet professional today.