EXTREME NETWORKS 95508-1130C – PartnerWorks Support Service Contract

Overview

The EXTREME NETWORKS 95508-1130C is an enterprise-grade, high-availability hardware maintenance and field service contract custom-engineered for the Extreme Networks Universal Compute Platform (UCP) 1130C appliance. While courier-only replacement tiers (95604-1130C) dispatch components directly to a facility layout, they still require localized on-site staff or partners to physically handle the technical swap. This PartnerWorks (PW) Premier Plus service contract resolves on-site engineering resource gaps by bundling accelerated parts delivery with a certified field technician dispatch. This establishes absolute operational runtime readiness for mission-critical on-premises UCP 1130C server nodes running core real-time containerized applications or localized ExtremeCloud Edge self-orchestration frameworks.

Rather than provisioning an electronic software license key or a physical system module, this contract serves as a premium, partner-aligned operational warranty upgrade backed by Extreme Networks’ global emergency logistics network. The coverage parameters grant enterprise networks 24x7x365 technical escalation paths to the Extreme Technical Assistance Center (GTAC) coupled with a guaranteed 4-Hour On-Site Field Engineer and Component Replacement window. Once a critical platform failure on the UCP 1130C is identified through partner-led diagnostics and validated by GTAC, an expedited local courier and a certified technician are dispatched simultaneously to arrive at the physical facility within 4 hours to execute the physical repair.

Tailored for mission-critical core clusters, high-security branches, automated distribution points, and healthcare networks using the UCP 1130C hardware platform, this contract tier maintains unified lifecycle health for the appliance’s underlying processing cores and multi-port interfaces. It also provides underlying access rights to the latest hypervisor patches, container middleware revisions, and base security updates. Avoid deploying this specialized Premier Plus support tier for secondary staging laboratories or test environments where extended hardware downtime does not carry corporate or financial penalties.

Key Features

• PartnerWorks Premier Plus tier combines expedited logistics with local hands-on engineering.

• 4-hour on-site field technician arrival minimizes local Mean Time to Repair (MTTR).

• 24x7x365 factory GTAC backend access secures rapid, high-tier configuration remedies.

• Continuous software maintenance keeps hypervisor layers and container engines protected.

• Advanced hardware coverage protects long-term infrastructure investment against multi-day outages.